Making autonomous agents survive contact with production.
I lead a 3,000-person airline IT organization from a manual to an agent-native software lifecycle — building the reliability, security, and governance that keep AI agents grounded inside mission-critical systems.
Most companies are still running agent demos. The harder problem is making autonomous agents reliable, secure, and governable enough to operate inside real production systems — at scale.
That means strategy, reference architecture, TCO modeling, proof-of-concept validation, and the knowledge-graph and governance groundwork that keeps agents grounded instead of hallucinating in production.
Across 25+ years I've architected the high-availability, high-scale platforms global travel and e-commerce depend on — the same reliability and security fundamentals that decide whether agentic AI survives contact with production.
Four disciplines that turn agent hype into agent infrastructure.
A track record of firsts in travel technology.
Three decades building systems the world depends on.
From the first online cruise-line reservation systems to agent-native airline IT — a career spent making complex, high-stakes software reliable at scale.
St. Thomas University — Chemistry
United States Air Force Academy
Senior Principal II Software Architect
Leading the transformation of Sabre's traditional SDLC into an agentic AI–enabled engineering operating model across a 3,000-person airline IT organization.
Consultant, Architect & Senior Development Lead
Guided development of high-volume, 24/7 SaaS platforms critical to global airline e-commerce, translating complex business requirements into reliable technical reality.
Founder / Vice President
Founded a travel-industry software firm — multilingual airline e-commerce, GIS transportation tracking, and a cloud-based concert ticketing platform.
Senior Engineer & Team Lead
Built high-performance payroll/HRMS systems, and was instrumental in bringing the first online cruise-line reservation systems into existence.
“True visionaries are rare, and loyal executioners are even rarer. Jorge is both. He doesn't just manage projects — he commands them, balancing operational grit with a sharp, forward-thinking strategy.”
Talks for leaders navigating the agent transition.
Available for conferences, executive briefings, and board sessions — in English or Spanish.
Beyond the demo
Making autonomous agents production-ready — evals, reliability, and grounding.
Agents with permissions
Securing AI that acts — governance for systems that hold real tool access.
The economics of agent-native
TCO modeling and the real business case for moving off a manual SDLC.
Agents in regulated industries
Running autonomous systems inside PCI- and GDPR-compliant environments.